Privacy Policy

Introduction
Welcome to Logistics First. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and protect your information when you use our website and services. By engaging with our services, you consent to the practices described in this policy.

Information We Collect
We may collect and process the following types of information:

Personal Information: Includes your name, contact information (email address, phone number), and address when you request a quote, book a service, or contact us.
Transactional Information: Details of services you have requested or purchased, including billing information and payment details.
Technical Information: When you use our website, we may collect data about your device, IP address, browser type, and browsing behavior through cookies and analytics tools.
Location Data: For service purposes, we may collect information about the location of a vehicle or item in transit.

How We Use Your Information
We use the information we collect for the following purposes:

Service Provision: To provide, improve, and personalize our services, including processing requests, arranging transportation, and handling any logistical requirements.
Communication: To communicate with you regarding your inquiries, bookings, and service updates.
Marketing: With your consent, we may send promotional offers or updates about our services.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing and Disclosure of Your Information
We may share your information with third parties under the following circumstances:

Service Providers: We may share information with trusted third-party providers who assist us in delivering our services, such as payment processors, IT service providers, and logistics partners.
Legal Obligations: If required by law, regulation, or legal process, we may disclose your personal information to authorities or other entities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, while we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices
You have the following rights regarding your personal data:

Access: You may request access to your personal information held by us.
Correction: You may request corrections to your information if it is inaccurate or incomplete.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Objection: You have the right to object to certain data processing activities.
Withdrawal of Consent: If we process your data based on your consent, you may withdraw it at any time.
To exercise these rights, please contact us at [Insert Contact Email].

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze site usage and remember your preferences. You can manage your cookie preferences through your browser settings.

Retention of Your Information
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, including for legal, regulatory, accounting, or reporting requirements.

Changes to This Privacy Policy
We may update this privacy policy from time to time. When we make changes, we will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically for any updates.

Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:

Logistics First
Email: info@logisticsfirst.co.uk
Phone: 01252 292207